Question #9 - How are you Ensuring Customer Success… BEFORE you get your PO?
Sales teams!
How are you Ensuring Customer Success… BEFORE you get your PO?
A lot has been written lately about this “new thing” called customer success!
New job titles have even popped up called Customer Success Manager or Client Advocate … but in the end, one of the most effective ways to keep your customers coming back, is to help make THEM successful using your product or service.
Watch this 2-minute video for some insight into how to set your customer up for success, BEFORE you take their purchase order.
Enjoy video # 9
PS. Interested in winning more Big Deals? Here are the next steps…
Step 1. Watch this short video to learn the core principles (if you haven’t already)
Step 2. Click here to schedule a call and let’s chat about how I can help
For more ideas about how you can help your team win big, read my new book Winning the Six-Figure Sale: A Sales Leaders Guide to WIN More Big Deals With my Proven 3-Step System.