Question #9 - How are you Ensuring Customer Success… BEFORE you get your PO?
How are you Ensuring Customer Success… BEFORE you get your PO?
A lot has been written lately about this “new thing” called customer success!
New job titles have even popped up called Customer Success Manager or Client Advocate … but in the end, one of the most effective ways to keep your customers coming back, is to help make THEM successful using your product or service.
Watch this 2-minute video for some insight into how to set your customer up for success, BEFORE you take their purchase order.
Enjoy video # 9
PS. Interested in winning more Big Deals? Here are the next steps…